Unmuting a cell phone is a matter of finding the proper "soft key" to press on your phone while you are on a call. Each make and model of cell phone is set up a little bit differently, but the "mute" and "unmute" options will display once the call connects. Unmuting the call allows the person on the other end to hear you.
Step 1
Call a friend or family member. Once the call connects, let the person know you want to test a feature on your phone.
Video of the Day
Step 2
Pull the phone away from you and look at the display screen. You should see "Mute" located either on the right- or left-bottom corner of the screen. Press the key directly under the word "Mute," regardless of what the key is actually labeled. The word "Mute" will change to "Unmute."
Step 3
Attempt to speak. If the person cannot hear you, then you successfully muted the call and you need to unmute so you can resume successful communication.
Step 4
Press the key directly below the word "Unmute" one time. Resume communication.
Video of the Day