How to Change the Voicemail Pin Number on an LG Cell Phone

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Change the voicemail PIN to keep your messages private.

LG phones mainly work with AT&T and Verizon, and the voicemail retrieval system is different for both companies. If you have a generic PIN number for your voicemail on your LG cell phone, you can easily change it to something more private. Verizon requires that you enter a unique PIN--the company does not provide a generic PIN. You should choose a voice mail PIN that is easy for you to remember but difficult for others to figure out.

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Verizon Voicemail Reset

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Step 1

Press "*611" on your LG cell phone. Hit "Send" to access the customer service menu.

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Step 2

Press "2" on your phone to choose the voicemail options.

Step 3

Press "1" to choose the voice mail PIN reset.

Step 4

Enter your zip code. The automated voice may ask you for your Social Security number or some other security prompt.

Step 5

Type in your new password.

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AT&T Voicemail Reset

Step 1

Dial your LG phone's number and hit "Send." Or, hold "1" to access your voicemail from your LG phone.

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Step 2

Enter your current PIN (the default is your phone number).

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Step 3

Press "4," which is "Personal Options."

Step 4

Press "2," which is "Administrative Options."

Step 5

Press "1" to change your voicemail PIN.

Step 6

Enter in your new voicemail PIN.

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